Thank you for choosing AlexFitness! We appreciate your purchase of our workout program. Please review the following refund policy, which outlines the terms and conditions for requesting a refund.

Refund Eligibility:

Refunds are available within 5 days from the date of purchase.

Requesting a Refund:

To request a refund, please email us at oleksandrzhyvytskyi@gmail.com with your order details (email and full name). Be sure to include the reasons for your refund request.

Refund Processing:

We will review your refund request within 2 days of receiving it. Refunds will be issued through the original payment method used for the purchase.

Quality-Related Refunds:

If the workout program does not meet the advertised specifications, we will provide a full refund, minus a 3% commission fee.

Order Cancellation:

The possibility of canceling an order and receiving a refund depends on the order’s processing stage. Please contact customer support for more information.

Exceptions:

Certain features or services may be excluded from this refund policy. Such exceptions will be clearly noted on the relevant product or service page.

Contact Us:

For any questions or concerns about refunds, please contact us at oleksandrzhyvytskyi@gmail.com